The problem
Running a plastic surgery practice means following each patient from first booking through surgery to post-op follow-up. The administration around that took the clinic team’s time away from patient care.
What we did
- Built one system that follows each patient from first booking to post-op follow-up.
- Put scheduling and patient records in the same place.
- Added clinical notes alongside each patient’s record.
- Added performance views for the clinic’s leadership.
Business value
- The clinic team spends less time on administration.
- Clinicians can focus on patient care rather than paperwork.
- Each patient’s journey is visible in one system.